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Frequently
Asked Questions
1. Is Precious
Cargo only an Online store?
And if not, where are you
located?
No.
Precious Cargo (B-Rapt
Apparel) Head Office and
Showroom is located at Unit 1a
/ 658 Nerang Broadbeach Road,
Carrara, in Queensland. It is
a wholly owned and operated
Australian company
manufacturing since 1995. For more information about us, click here.
2. Do you have
a printed catalogue?
We have no printed catalogues available. All of our products can be viewed and purchased from our Online Store.
3. In what
currency are the prices shown?
All prices are in Australian dollars ($AUD) and include 10% GST. You are encouraged to check the currency conversion for any item. Currency converter is conveniently located on every page of the Online Store.
Disclaimer:
Please use the Currency
Converter only as a guide.
4. What method
of payment do you accept?
We accept Visa or Mastercard
on our Online Store and all payments are processed
via our server. A small lock will
appear on the right hand side
of your bottom task bar
indicating you are making
payment through a secure
server.
Please note that orders may also be placed by FAX, EMAIL OR PHONE.
For our contact details, please
click here. Ordering using one of these methods may be paid by cheque or EFT, but payment must be received prior to despatch.
5. What is the
easiest way to order from
Precious Cargo?
Via our Online Store by simply following the instructions. If you have any problems ordering online, please contact us.
6. What are the shipping costs?
A fee of AUD$7.50 for postage
and packaging will be charged within Australia,
and shipping to New Zealand will cost AUD$9.00, for
a maximum weight of up to
500g. Thereafter items will be charged by weight of
packaged items.
7. If any
queries, how do I contact
Precious Cargo?
8. What is
special about a Twisty Visor?
The Twisty Visors have the
unique way of fastening
(patented) using a soft wire
in the comfort headband to
twist at the back of the head.
It provides the wearer 100% comfort and gives a flattering
finish to the fastening.
9. How many
styles of Twisty Visor are
there?
We have 10 different visors
style and all, except the
Whopper, are Twisty Visors.
10. Does the
wire ever break?
To our knowledge, we have only ever been advised once of a wire breaking.
11. Are the
Visors and Hats washable?
Yes, fully washable fabrics
are used in all models.
However, machine washing is not a
good idea. Drip dry to
maintain shape.
12. Are the Wet
Weather Hats waterproof?
The floppy hats are
water repellent and come
with an elastic and toggle to
fit any size head. The unique
plastic filament in the outer
edge of the brim gives a rigid
shape to hold out from the
neck and face. The bucket hats
also have a water repellent outer
shell. It is recommended that
these hats should be left out
to relax and dry after use.
13. What is the
Summer Floppy?
This is the same model as the
Wet Weather Floppy Hat, but in summer fabrics. Two layers of
cotton and the unique plastic
filament in the outer brim
giving maximum protection from
harsh summer weather.
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